FOCUSHNS

CUSTOMER SERVICE

FOCUS H&S is creating a safe life for customers

FAQ

TTA certificate F/W Hash value is What's going to happen?

It's erased from the HDD. I want to recover.

Is it compatible with other cameras? I'd like to know.

On the bottom of the recorder, in red. There's the REC" comes out.

I reset and replaced the router. It doesn't come out on the Internet or on mobile.

I want to back it up

I want to get product A/S

I lost my password. What should I do?

Business Hours: Weekdays 9:00 am ~ 6:00 pm | Lunch break: 12:00 to 13:00
Closed on weekends and holidays

After filling out the repair request form, enclose it in the courier and send it in advance.

You can check the video of the product installation process.

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