FOCUSHNS

CUSTOMER SERVICE

FOCUS H&S is creating a safe life for customers

1:1 Inquiry

Professional counselors are always on standby, but phone counseling may be delayed due to many inquiries.

For a quicker and more active response, please provide us with simple essential information first, and we will respond kindly.

Consultation Procedure

STEP1
Customer inquiry receipt

STEP2
Inquiry check

STEP3
Person in charge

STEP4
Inquiry response

STEP5
Customer inquiry completed

Please select an inquiry type

문의유형

Inquiry Backup/Restore AS 문의 Remote Support

Please enter the required information

Name

Contact Information

Product Division

Product Name

녹화기 아이디

Recorder Password

E-Mail

MAC address

Please enter your inquiry details

Inquiries

Attached File

File Upload

Personal information collection and use agreement terms and conditions

FOCUS H&S Co., Ltd. collects and uses personal information as follows.
A. Purpose of collection and use: Provide service information, customer consultation, and answers to inquiries related to use
B. Collected items: name, contact information, company name, product name, product password, mac address, symptoms
C: Collection method: website (customer support)
D. Retention and use period: 1 year from the date of receipt of consultation/inquiry and until withdrawal of consent

Focus HNS Co., Ltd. does not use the collected personal information for any purpose other than the above, except in accordance with the relevant laws and regulations or when prior consent has been obtained from the information subject, the user.
You may not agree to the collection and use of personal information, but if you do not agree, you will not be able to receive AS and customer inquiries.

개인정보 수집 동의

Accept all terms and conditions (required)